SERVICES

Feel free to ask for assistance


General Information

Information Counter
Main Building: Subway Entrance on Basement 1st Floor / Main Entrance on 1st Floor / Sakura Street Entrance on 1st Floor
Annex: Subway Entrance on Basement 1st Floor
Lost Item Inquiry
Information Counter at Sakura Street Entrance on 1st Floor, Main Building
Interpreter Service
English, Chinese

Baggage

Enjoy shopping in our store without having to carry around your luggage and shopping bags.

Cloakroom or Cloak
Information Counter at Sakura Street Entrance on 1st Floor, Main Building
Luggage Locker
Main Building: South Entrance on 1st Floor
Annex: 1st Floor / 7th Floor
Cold Storage Locker
Main Building: Basement 1st Floor
Annex: Basement 1st Floor

Delivery

Overseas Delivery Service
Main Building: Basement 1st Floor
Delivery to Hotel
Ask the counter attendant for details, such as the names of the hotels covered by the delivery service.

Wi-Fi, Cell Phones

Wi-Fi
Ask our staff how to connect to our Wi-Fi.

Cash, Currency Exchange

ATM
Main Building: Seven Bank and MUFG Bank on Basement 2nd Floor
Annex: Mizuho Bank on 1st Floor
Foreign Currency Exchange
Tax Refund Counter on 2nd Floor, Main Building

For Babys

Stroller Rental
Main Building: Subway Entrance on Basement 1st Floor / Main Entrance on 1st Floor / Sakura Street Entrance on 1st Floor
Annex: 1st Floor
Baby Care Room
Main Building: Baby Care Room on 5th Floor
Annex: 6th Floor

Others

Quick Shoe Repair
Mister Minit on 3rd Floor, Main Building