Feel free to ask for assistance

General Information

Information Counter
1st Floor Front Entrance Hall (Side)
Lost Item Inquiry
1st Floor (Cloakroom or Cloak)
Interpreter Service
English, Chinese


Enjoy shopping in our store without having to carry around your luggage and shopping bags.

Cloakroom or Cloak
1st Floor
Luggage Locker
1st Floor / 3rd Floor (Free of charge, returnable type)
Cold Storage Locker
Basement 2nd Floor


Delivery to Hotel
Ask the counter attendant for details, such as the names of the hotels covered by the delivery service.


Ask our staff how to connect to our Wi-Fi.

Cash, Currency Exchange

The Bank of Yokohama on 7th Floor
Foreign Currency Exchange
JOINUS Basement 1st Floor Area : C-3

* out of service.

For Babys

Stroller Rental
1st Floor / 6th Floor
Baby Care Room
6th Floor


Quick Shoe Repair
Mister Minit on 3rd Floor