Feel free to ask for assistance
- Information Counter
- 1st Floor Front Entrance Hall (Side)
- Lost Item Inquiry
- 1st Floor (Cloakroom or Cloak)
- Interpreter Service
- English, Chinese
Enjoy shopping in our store without having to carry around your luggage and shopping bags.
- Cloakroom or Cloak
- 1st Floor
- Luggage Locker
- 1st Floor (Free of charge, returnable type)
- Cold Storage Locker
- Basement 2nd Floor / Basement 1st Floor
- Overseas Delivery Service
- Basement 2nd Floor
- Delivery to Hotel
- Ask the counter attendant for details, such as the names of the hotels covered by the delivery service.
- Ask our staff how to connect to our Wi-Fi.
Cash, Currency Exchange
- The Bank of Yokohama on 7th Floor
- Foreign Currency Exchange
- JOINUS Basement 1st Floor Area : C-3
* out of service.
- Stroller Rental
- 1st Floor / 6th Floor
- Baby Care Room
- 6th Floor
- Quick Shoe Repair
- Mister Minit on 3rd Floor