SERVICES
Feel free to ask for assistance
General Information
- Information Counter
- JR Entrance on 2nd Floor
- Lost Item Inquiry
- JR Entrance on 2nd Floor
Baggage
Enjoy shopping in our store without having to carry around your luggage and shopping bags.
- Luggage Locker
- 1st Floor / 2nd Floor / 5th Floor / 12th Floor (W345xH840xD575 large-sized luggage lockers available)
- Cold Storage Locker
- Basement 1st Floor / 12th Floor
Delivery
- Overseas Delivery Service
- 7th Floor
- Delivery to Airport
- * out of service.
We will send what you purchase at participating Takashimaya stores to your departing airport to make your stay more pleasant.
- From Shinjuku to Narita International Airport: Next day or later
- From Shinjuku to Haneda Airport: Two days or later
* An additional day for deliveries after 16:30 p.m.
* This is paid service.
* Ask our shop attendant for details. - Delivery to Hotel
- Ask the tax refund counter attendant for details, such as the names of the hotels covered by the delivery service.
Wi-Fi
- Wi-Fi
- Ask our staff how to connect to our Wi-Fi.
Cash, Currency Exchange
- ATM
- Seven Bank on 2nd Floor and 12th Floor/ MUFG Bank and Japan Post Bank on 5th Floor
- Foreign Currency Exchange
- Tax Refund Counter on 11th Floor
For Babys
- Stroller Rental
- Meiji street Entrance on 1st Floor / JR Entrance on 2nd Floor / Kids Club Counter on 9th Floor / Parking Lot A and B Lobby
- Baby Care Room
- 9th Floor / 14th Floor
Others
- Quick Shoe Repair
- Mister Minit on 5th Floor